Welcome to The Holiday Bliss!
We are thrilled to be your travel partner and help you explore the world, whether you’re traveling solo or in a group. To ensure a smooth and enjoyable experience, please review our booking policy below.
1. Booking Process
- Online Booking: You can easily book your desired tour packages through our website, theholidaybliss.com. Browse our wide range of packages, select the one that suits your needs, and complete the booking by filling out the necessary details.
- Group Bookings: For group trips, please provide accurate information regarding the number of participants. Special discounts may apply for larger groups, and we’ll ensure that your experience is customized to meet your group’s needs.
- Booking Confirmation: Upon completing your booking, you will receive a confirmation email containing all the relevant details, including the itinerary, payment receipt, and any additional information related to your trip.
2. Payment Terms
- Payment Methods: We accept various payment methods, including credit/debit cards, bank transfers, and popular online payment gateways. All payments must be made in full at the time of booking unless otherwise specified.
- Installment Plans: For certain packages, we may offer installment payment options. Details of such options will be provided during the booking process.
- Currency: All prices are listed in [local currency] unless stated otherwise. Any currency conversion fees are the responsibility of the traveler.
3. Cancellations and Refunds
- Cancellation by the Traveler:
- Up to 30 Days Before Departure: Full refund minus any non-refundable fees (such as permits or tickets).
- 15-29 Days Before Departure: 50% refund of the total booking amount.
- 14 Days or Less Before Departure: No refund will be issued.
- Cancellation by The Holiday Bliss: In rare cases where we must cancel a tour due to unforeseen circumstances, you will receive a full refund or the option to reschedule at no additional cost.
- Refund Process: Refunds will be processed within 7-10 business days after receiving the cancellation request. Please note that some refunds may take longer depending on your payment method or bank.
4. Changes to Bookings
- Modification Requests: If you need to make changes to your booking, such as altering the travel dates or the number of participants, please contact us at least 14 days before the departure date. We will do our best to accommodate your request, subject to availability and potential additional costs.
- Name Changes: If you need to change the name of a traveler, please notify us at least 7 days before departure. Name changes may incur a small administrative fee.
5. Travel Insurance
- Mandatory Insurance: We strongly recommend that all travelers purchase comprehensive travel insurance to cover potential risks such as trip cancellations, medical emergencies, and lost luggage. Please ensure your policy is valid for the entire duration of your trip.
- Insurance Provider: While we do not provide travel insurance directly, we can recommend reputable insurance providers upon request.
6. Special Requirements
- Accessibility Needs: If you or anyone in your group has special accessibility needs, please inform us at the time of booking. We will work with our partners to ensure that your trip is as comfortable as possible.
- Dietary Restrictions: Please notify us of any dietary restrictions or preferences, and we will do our best to accommodate them during your trip.
7. Liability
- Responsibility: The Holiday Bliss is responsible for providing the services listed in your booking confirmation. However, we are not liable for any personal injuries, losses, or damages that may occur during the trip unless directly caused by our negligence.
- Third-Party Services: Some aspects of your trip may be handled by third-party service providers (e.g., transportation, accommodation). While we carefully select our partners, we are not responsible for their actions or omissions.
8. Contact Information
If you have any questions or need assistance with your booking, please contact our customer support team at info@theholidaybliss.com or call us at +91 9044791118 . We are here to help you every step of the way.
Thank you for choosing The Holiday Bliss!
We look forward to making your travel dreams come true. Safe travels!
