Welcome to The Holiday Bliss! These Terms and Conditions (“Terms”) govern your access to and use of our website theholidaybliss.com and the services we offer, including booking tours and related travel services. By using our website or booking a service, you agree to these Terms. Please read them carefully.
By accessing or using our website and services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
Booking Confirmation:
All bookings are subject to availability and confirmation. Please allow us 24-48 hours to confirm hotel availability. A booking is only confirmed when you receive a confirmation email from us, along with a booking reference number.
Payment:
Full payment is required at the time of booking unless otherwise specified. We accept various payment methods, including credit/debit cards and bank transfers. All payments must be made in [local currency] unless stated otherwise.
Price Changes:
While we strive to maintain accurate pricing, we reserve the right to adjust prices at any time. If the price of your booked service changes, we will notify you as soon as possible. If you do not accept the new price, you may cancel your booking for a full refund.
Cancellation by the Traveler:
Our updated Cancellation Policy applies. If you cancel your booking:
Cancellation by The Holiday Bliss:
We reserve the right to cancel a booking due to unforeseen circumstances, including natural disasters, political instability, or insufficient bookings. In such cases, you will receive a full refund or the option to reschedule your trip at no additional cost.
Refund Process:
Refunds will be processed within 7-10 business days from the date of the cancellation request. Please note that the time it takes for the refund to appear in your account may vary depending on your payment method or bank. Certain components of your booking, such as permits, tickets, and administrative fees, may be non-refundable and will be deducted from the total refund.
Modification Requests:
If you need to modify your booking (e.g., change travel dates or the number of participants), please contact us as soon as possible. Modifications are subject to availability and may incur additional costs. If you choose to rebook instead of canceling, any payments already made can be applied to the new booking, subject to the updated cancellation and rebooking policies.
No-Show Policy:
If you fail to appear at the designated meeting point at the scheduled time without prior notification, this will be considered a no-show, and no refund will be issued.
Travel Documentation:
You are responsible for ensuring that you have all necessary travel documents, including passports, visas, and any required permits. We are not liable for any issues arising from missing or incorrect documentation.
Health and Fitness:
It is your responsibility to ensure that you are in good health and physically capable of participating in the booked activities. Please consult your doctor if you have any medical conditions that may affect your ability to travel.
Behavior:
You agree to conduct yourself in a respectful and lawful manner during the trip. We reserve the right to remove any traveler from a tour if their behavior is deemed disruptive or harmful to the group or the environment.
Modification and Rebooking:
If you wish to modify your booking, such as changing travel dates or the number of participants, please contact us as soon as possible. Modifications are subject to availability and may incur additional costs. If you choose to rebook instead of canceling, any payments already made can be applied to the new booking, subject to the updated cancellation and rebooking policies.
Limitation of Liability:
The Holiday Bliss is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services, including but not limited to loss of profits, data, or goodwill.
Third-Party Services:
Some aspects of your trip may be provided by third-party service providers (e.g., transportation, accommodation). While we carefully select our partners, we are not responsible for their actions or omissions. Any claims related to third-party services should be directed to the respective provider.
Force Majeure:
We are not liable for any failure or delay in performing our obligations due to circumstances beyond our control, including but not limited to natural disasters, acts of war, terrorism, pandemics, or government actions. Guests will need to cover any charges incurred due to natural disasters, political disturbances, or government rule changes directly.
Service Availability:
All services remain subject to availability at the time of confirmation. Please allow us 24-48 hours to confirm hotel availability.
Return to Hotel:
Guests need to return to the hotel from sightseeing by 6 PM at all destinations. Extra charges will apply for vehicle usage after this time.
Adventure Sports and Tips:
Adventure sports activities are not included. Tips are not included in the rates.
Rates and Changes:
All given rates are based on specific numbers of passengers. Any changes in the number of passengers will affect the prices.
Charges Due to External Factors:
Any charges that occur due to natural disasters, political disturbances, or changes in government regulations must be paid by guests directly. The company is not responsible for cancellation charges due to such external factors.
Vehicle Use:
Vehicles are not available for disposal, leisure, or free days. They are provided for the specific itinerary.
Half-Day Sightseeing:
Half-day sightseeing is possible at arrival and departure times if it is before 1:00 PM and after 5:00 PM.
Ownership:
All content on our website, including text, images, logos, and designs, is the property of The Holiday Bliss or our licensors and is protected by copyright, trademark, and other intellectual property laws.
Permitted Use:
You may access and use our website for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.
Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy to understand our data practices.
Governing Law:
These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of laws principles.
Dispute Resolution:
Any disputes related to cancellations, refunds, and other matters arising out of these Terms shall be resolved through negotiation between the parties. If the dispute cannot be resolved amicably, it shall be submitted to binding arbitration in [Your Jurisdiction].
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
If you have any questions or concerns about these Terms, please contact us at info@theholidaybliss.com or call us at +91 9044791118 .
Thank you for choosing The Holiday Bliss.
We look forward to providing you with a memorable and enjoyable travel experience.